Shipping Policy
At KemHappy.com, we are committed to ensuring that your orders are processed quickly and delivered to your doorstep with efficiency and care. Below are the details of our shipping policy for dropshipping to customers in the United States.
1. Order Processing Time
- All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
- Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Time
- Shipping times vary based on the destination and the shipping method selected at checkout. Standard shipping typically takes between 7-15 business days for delivery.
- Please note that during peak seasons or holidays, shipping times may be extended.
3. Shipping Rates
- We offer Free Standard Shipping on all orders over $200 within the United States.
- For orders under $200, a flat shipping fee of $4.99 will be applied.
- Expedited shipping options are available at an additional cost, which will be calculated at checkout.
4. Tracking Your Order
- Once your order is shipped, you will receive an email with your tracking number. You can track your order through our website or directly via the carrier’s website.
- Please allow 48 hours for the tracking information to update.
5. Delivery Issues
- If you experience any issues with your delivery, such as a delayed or missing package, please contact our customer service team at support@kemhappy.com. We will do our best to resolve the issue promptly.
- KemHappy.com is not responsible for packages lost or stolen after confirmed delivery. We encourage you to ensure that your delivery address is secure.
6. International Shipping
- Currently, we only offer shipping within the United States and Worldwide.
7. Customs, Duties, and Taxes
- All orders shipped within the United States are free from customs duties. However, sales tax may be applied based on your state’s regulations, which will be calculated at checkout.
8. Changes to Shipping Policy
- KemHappy.com reserves the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting to our website.